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Our Return Policy:
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30 Day Return Policy - (does not pertain to scooters - see below)
We want you to be happy with the purchase you have made here at Price Right Mall. If for some reason you need to return an item that you are not satisfied with, or is defective, you will need to contact us via email in advance before shipping. All returns must be in it's original factory condition and must include all materials included with the product such as packaging, instruction booklets, warranty cards, and accessories. A 15% restocking fee will apply for all returns and customer is responsible for all shipping cost. Returns may be refused if all of these guidelines are not followed. Customer will be responsible for all return shipping. Returns are not accepted without a return authorization number that will be sent to you via email.
Terms Of Our Return Policy
1. Product must be in original container or box and must be in new and resalable condition. This also pertains to defective items. Product must have all owners manuals, accessories etc. If any items including original parts, manuals, tags, labels, keys, accessories, stickers or other documentation are missing, you will be charged a 15% restocking fee based on the full purchase price including shipping charges.
2. You will be responsible for return shipping charges and shipping must be paid from the purchasers end. Return shipping must be made via Fed-Ex only. You will be responsible for the return shipping fully and any damage that may occur during the return shipping therefore we suggest that you purchase shipping insurance on the return of the product. Any damages in returning the product without insurance will result in a 30% restocking fee.
3. Your returned product must have the return authorization number clearly marked on the package when we receive it back in our shipping department. Any products or packages returned to our shipping department without the return authorization number on it will be charged a 30% restocking fee.
To obtain a return authorization number contact us at support@pricerightmall.com
NOTE: All information above applies for defective items as well.
Non-Returnable Items:
Personal Hygiene Items
We cannot allow refunds on personal hygiene items as it is against the law. This would pertain to items such as hair products, makeup, perfumes, under garments, body products etc. Once again, it is against the law and no returns are allowed on these items.
DVD's, CD's, Videos
We cannot allow refunds on DVD's, CD's or Videos.
Fuel Powered Products
All fuel powered products such as R/C Hobbies, Superbikes, Pocket Bikes, Gas Scooters, Go-Carts, 4-Wheelers, Mini Choppers are non-returnable. It is against the law to ship a fueled container due to Federal Regulations. |
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